Terms & Conditions
Welcome to RGP Agency (“RGP Agency,” “we,” “our,” or “us”). By accessing or using rgpagency.com (the “Site”), submitting information through our online forms, advertisements, landing pages, or otherwise engaging with our services, you agree to these Terms & Conditions (“Terms”).
Please review these Terms carefully before using our Site or engaging with our services.
Who We Are
RGP Agency is a licensed life and health insurance brokerage located in North Richland Hills, Texas, and authorized to operate in multiple U.S. states. Our licensed agents may offer, quote, and sell insurance products only in jurisdictions where they hold an active license.
Permitted Use
You may access and use the Site only for lawful purposes and in accordance with these Terms. By using our Site, you confirm that:
You are at least 18 years of age.
You are a U.S. resident.
You will provide accurate and truthful information when submitting forms or requests.
You will not use the Site for fraudulent, abusive, or unlawful purposes.
No Offer or Guarantee of Coverage
Submitting information to us, whether through our Site, advertisements, lead forms, or landing pages, does not create an insurance contract, bind coverage, or obligate RGP Agency or any insurance carrier to provide coverage. All insurance products, rates, benefits, and coverage are subject to carrier underwriting, eligibility, availability, and approval requirements.
Insurance Information
Information provided on this Site is for general informational purposes only and should not be considered legal, tax, financial, medical, or insurance advice specific to your situation. Insurance recommendations and coverage options depend on your individual circumstances, carrier guidelines, and applicable state laws.
Communications & Lead Forms
By submitting your information through any of our website forms, advertisements, landing pages, quote forms, or other lead forms, you authorize RGP Agency and its licensed agents or representatives to contact you using the information you provide, including by phone call, email, or text message where you have provided SMS consent.
This consent applies even if your telephone number is listed on a federal or state Do Not Call list, to the extent permitted by applicable law.
SMS/Text Message Terms
RGP Agency uses SMS messaging to communicate with individuals who submit their contact information through approved website forms and explicitly opt in by selecting an unchecked SMS consent checkbox.
Non-marketing SMS messages may include responses to insurance inquiries, appointment confirmations, reminders, service updates, application support, policy-related communications, and customer support.
Individuals who provide separate, optional marketing consent may receive marketing and promotional SMS messages from RGP Agency related to special offers, discounts, new product updates, insurance products, services, and other related information. Marketing consent is not a condition of purchase.
Message frequency may vary based on customer interaction. Message and data rates may apply. SMS messages may be sent using automated technology. Recipients may reply STOP to opt out at any time or HELP for assistance.
After you reply STOP, we may send a confirmation message to confirm that you have been unsubscribed. After that, you will no longer receive SMS messages from us unless you opt in again.
For assistance, reply HELP or contact us at contact@rgpagency.com or 817-505-8529.
Wireless carriers are not liable for delayed or undelivered messages.
RGP Agency does not use purchased lists or send unsolicited SMS messages. Messages are sent only to individuals who have explicitly opted in to receive SMS communications from RGP Agency.
Mobile Information and SMS Consent
RGP Agency does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent status with third parties for their own marketing or promotional purposes.
We may share mobile information with service providers that help us deliver SMS communications, operate our customer relationship management systems, provide customer support, or comply with legal, carrier, and regulatory requirements. These service providers are not permitted to use your mobile information for their own marketing purposes.
Opt-Out Options
You may opt out of communications as follows:
Text messages: Reply STOP to any SMS message.
SMS help: Reply HELP for assistance.
Email: Email us at contact@rgpagency.com.
Phone: Call us at 817-505-8529.
Opting out of marketing communications does not prevent us from contacting you regarding active insurance inquiries, applications, policies, transactions, or service-related matters where permitted by law.
Privacy Policy
Your use of the Site and submission of information are also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, disclose, and safeguard your information.
Intellectual Property
All content on the Site, including text, graphics, logos, icons, videos, images, design, layout, and other materials, is owned by RGP Agency or our licensors and protected by intellectual property laws. You may not reproduce, copy, modify, distribute, display, or use any content without prior written consent from RGP Agency.
Third-Party Links
The Site may reference or link to third-party websites for convenience. RGP Agency is not responsible for the accuracy, content, security, availability, or privacy practices of any external website. Accessing third-party websites is at your own risk.
Website Availability
We do not guarantee that the Site will always be available, uninterrupted, secure, or error-free. We may update, modify, suspend, or discontinue any part of the Site at any time without notice.
Limitation of Liability
To the fullest extent permitted by law, RGP Agency and its employees, agents, representatives, affiliates, and service providers are not liable for any indirect, incidental, special, punitive, consequential, or exemplary damages arising from your use of the Site, reliance on its content, submission of information, or engagement with our services.
Indemnification
You agree to defend, indemnify, and hold harmless RGP Agency and its employees, agents, representatives, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Site, your submission of inaccurate information, your violation of these Terms, or your violation of any applicable law or third-party right.
Updates to These Terms
We may revise these Terms from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the Site after updates are posted constitutes acceptance of the revised Terms.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Contact
For questions about these Terms:
📧 contact@rgpagency.com
📞 817-505-8529
📍 8376 Davis Blvd, Suite 246, North Richland Hills, TX 76182